Delivery
Money Back Guarantee:If the hammock does not suit you, for one reason or another, and that you will return it in perfect condition within 7 days, we will refund the hammock, watch this time excluding shipping . If, despite the care given the hammock had any defect, which is quite unlikely, we would send another hammock in promptly and at our expense. You have 7 days to return it in its new condition. We take this time to support the charges. In both cases you have taken care of before sending an email to boutique.shivasmile @ gmail.com recalling the model, date of purchase and the delivery address.
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Delivered in 5 days !Your order will be shipped by Colissimo within 48 hours after receipt of payment by check, Paypal or bank transfer. Insurance and tracking included in shipping. The tracking number is available upon request by e-mail reminding the model, purchase date and delivery address. The delivery price, 12€ only, is the same regardless of the number of hammocks. |
Frequently Asked Questions:Q. Tell me more about Delivery?We dispatch items Monday - Friday. Items dispatch within 1-2 working days. Q. About our prices?The listed price is the price you pay. No VAT added during Checkout. Q. What type of payments do you accept?We accept PayPal for payments
Q. Who do you use for deliveries?We use www.laposte.com to send our items. Q. Where do you deliver to?Europe and Worldwide Q. How long is delivery in Europe?80% of orders are delivered in less than a week. Please allow up to 1-10 working days. Q. How long is delivery to the rest of the world?Delivery worldwide is usually 4-10 working days. Please allow up to 4-12 working days |
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Terms and Conditions The customer acknowledges having read, at the time of ordering, special conditions of sale stated on this screen and expressly accept them without reservation. These general conditions of sale govern the contractual relationship between the corporation and the hammocks Shivasmile his client, the two parties accepting them without reservation. These general conditions of sale prevail over all other conditions contained in any document or web pages, unless otherwise express prior written consent. The Hammocks Shivasmile The company reserves the right to modify or change at any time the present general conditions of sale. If modified, it will be applied to each order the general sales conditions in force at the date of the order Price of Prices are quoted in euros, excluding VAT (TVA non applicable, article 293B of the General Tax Code) and non-transport. The Hammocks Shivasmile The company reserves the right to change prices at any time. However, orders are billed at prices prevailing at the time of the order validation. Payment items Payment is by credit card, PayPal, check or wire transfer. No. Your credit card is directed to PayPal, your payment is made directly to a bank in a secure environment without using the server store. Banking (BNP). The Hammocks Shivasmile The company reserves the right to suspend or cancel any order or delivery in case of refusal to grant authorization for payment from the financial institutions surveyed according to the method of payment chosen by the consumer and of cancel any order from a customer with whom there is a dispute over payment of a previous order. In case of refusal of payment, the order will be canceled and the customer notified by email. In case of payment by check, it must be issued by a bank domiciled in France. The check should be payable to the company Shivasmile The Hammocks. Sending the command will do that after receiving the check and continued to control. The items are offered for sale until stocks are exhausted. In case of unavailability of an item ordered, the customer is informed as soon as possible by email or post. The customer will then be a credit to be worth buying on a subsequent order, will be refunded in full. If you order a product unavailable, the customer will be informed as soon as possible and they will get a hardware replacement or cancellation of the order Shipping Products that are in our warehouse are shipped by La Poste Colissimo Track with a delivery time up to 72 hours after order confirmation by Les Hammocks Shivasmile. Delivery times are those of the Post, the company Shivasmile The Hammocks can not be held responsible for late delivery. In case of delayed shipment due to Les Shivasmile Hammocks, an email will be sent. You can either confirm your order or cancel, in which case we will refund you immediately. It is the customer to notify us of any lack of delivery and refuse any package that would have been damaged or opened during transport. You have 48 hours to make all reservations with La Poste in case of missing or damaged. Right of withdrawal The consumer has a period of seven calendar days to exercise its right of withdrawal without having to prove motive, or pay penalties, except for cost of return. The period mentioned in the foregoing paragraph to the receipt for the goods or the acceptance of the offer for services. The delivered products must be returned to Les Hammocks Shivasmile, the client's expense and under its responsibility (insurance of transport), in perfect condition for resale and in their original packaging. Subject to compliance with the above provisions, the company Shivasmile The Hammocks provide a refund for products ordered for the amounts on the order, excluding shipping costs. No refunds will be made if the conditions above are not met. Return costs are entirely borne by the sender, except where the return is due to an error on the part of society The Hammocks Shivasmile in preparing the order. Where the right of withdrawal is exercised, the trader must refund the consumer all money paid as soon as possible and not later than 30 days after the date of withdrawal. In addition, the amount due is a producer of interest at the legal rate in force. This reimbursement shall be made by any form of payment or of professional proposal by another method of reimbursement. Litigation This contract is subject to French law. The Hammocks Shivasmile The company can not be held liable for damages of any kind, whether tangible or intangible property, which could result from a malfunction or improper use of products sold. It is the same for any changes resulting from product manufacturers. Responsibility for Societal Hammocks Shivasmile will in any event, limited to the amount of the order and can not be held liable for simple errors or omissions that may occur despite all precautions taken in presenting the products. In case of difficulties in implementing this contract, the buyer has the option, before any legal action to seek an amicable solution with the help of a professional association for the industry, a consumer association or other counsel of his choice. It is recalled that the search for amicable solution does not "promptly" of the legal guarantee, nor the duration of the warranty contract. It is recalled that in general and subject to the discretion of the courts, the provisions of this contract relating to the guarantee contract that requires the buyer to honor its financial commitments to the seller. Complaints or disputes will always be received with attentive benevolence, good faith is always presumed in the person who takes the trouble to explain his situation. In case of dispute, the customer should give priority to the company for an amicable solution. Guarantees The damage caused by misuse of the product or by an external cause can not give rise to warranty. The company The Hammocks Shivasmile not be held responsible for damages of any kind, whether tangible or intangible property, which could result from improper use of products sold. In all cases the company The Hammocks Shivasmile not be held responsible for non-compliance with regulations and laws in force in the receiving country, the responsibility of society Shivasmile The Hammocks is always limited to the value of the product in question , value at the date of sale. Responsibility for Societal Hammocks Shivasmile will in any event, limited to the amount of the order and can not be held liable for simple errors or omissions that may occur despite all precautions taken in presenting the products. In any case, the client receives the legal guarantee on eviction and hidden defects (Art.1625 and the Civil Code). Provided that the purchaser makes the proof of the hidden defect, the seller must legally repair all the consequences (1641 et seq of the Civil Code), if the buyer goes to court, it must do so in a "promptly" after the discovery of the hidden defect (art.1648 civil code). Legal Information Intelligence information collected for purposes of distance selling is required, this information is essential for processing and delivery orders, preparing invoices and warranty contracts. Lack of information leads to the non-validation of the order. In accordance with the law "and Freedoms", the processing of personal information about customers has been the subject of a declaration to the Commission Nationale de l'Informatique et des Libertés (CNIL). The right (Article 34 of the Act of January 6, 1978) a right to access, modify, rectify and delete data concerning him, he can practice before the company Shivasmile The Hammocks. In addition, the company The Hammocks Shivasmile will not provide free or in exchange of information on its customers to third. Hammocks Shivasmile Company: The Hammocks Shivasmile |